Florists’ Telegraph Delivery was the very first flowers-by-wire service when it was established in 1910. It has long been recognized as a leader in the floral design and delivery world. And in 1995, FTD moved in and has consistently provided high quality products and reliable service throughout the company’s history. These and other qualities, make it an easy choice as our TopTenREVIEWS Silver Award winner for online flower delivery services.
FTD’s product selection is extensive and gorgeous, and the company has expanded its partnerships with a number of other companies in recent months. You will find gift selections from such designers as Vera Wang as well as signature pieces from Waterford, Wedgwood and Steuben. There also are mouth-watering gifts from such well-known firms as Mrs. Fields and Eli’s Cheesecake Co. You can buy a strand of cultured pearls, amethyst earrings or a diamond pendant from The Jewelry Boutique or send a box of goodies from Harry & David.
FTD’s Gift Galleria offers everything from spa baskets to chocolate-dipped strawberries to Dom Perignon. Men are not overlooked, either. There is a section of gifts “For Him” that presents assorted cheeses, golf-themed gift boxes, Starbucks coffee samplers, Godiva and Ghirardelli chocolates and much more.
Another fun feature is its “Say It Your Way” selection that you can use to send a gift of flowers that has a keepsake heart-shaped ornament that will record your voice as you wish someone happy birthday, happy anniversary, I love you or some other sentiment. The message feature is easy to use, and you can state what you have to say and have it recorded over the phone. If you are the type who gets tongue-tied, but still love the idea, FTD will leave a message for you that says, “Someone thinks you’re special! Enjoy this beautiful bouquet!”
In addition, when it comes to flowers, this company’s website boasts styles to suit the most sophisticated tastes as well as simpler, but no less beautiful, arrangements of roses, lilies, tulips, orchids and daisies, just to name a few. There are Fair Trade roses among FTD’s “Go Green Living,” which is a selection of eco-friendly bouquets. You can browse bright and beautiful mixed bouquets, search the site’s best seller selections and even send a birthday gift from the FTD Floral Jewels Birthstone Collection that provides a bouquet and an optional piece of jewelry containing the recipient’s birthstone.
You can even order wedding flowers for a bridal party through FTD’s site. Choose from an assortment of flowers, colors and styles – everything from the bride’s bouquet, corsages and boutonnieres right down to the ring bearer’s pillow or an orchid headpiece for the bride. There is a selection of centerpieces for the tables at the reception and even a wedding gift section.
If you are planning a funeral or sending condolences on the loss of a friend, family member or even a coworker, FTD offers a Sympathy & Funeral section. You can choose a casket piece, arrangement, standing spray, wreath or live plant to convey your support at a difficult time. The site also has a section with helpful articles about sympathy gifts, flowers and plants to help you choose the best item for the situation.
Perhaps you are looking for a gift to celebrate a new baby, new home, graduation, retirement, a birthday or maybe for no reason at all other than to say thanks or “I’m thinking of you,” FTD has you covered on all accounts.
FTD also offers a product selection which includes charity arrangements. Many of the sites we reviewed donate a portion of the proceeds of some arrangements to certain charities, making it easy to send good wishes or encouragement while also supporting a worthy cause. However, this online flower delivery company does not allow you to create your own custom arrangement to send.
You can order either online or by phone at 1-800-SEND-FTD. Online ordering is accomplished through an easy, step-by-step process.
FTD’s online flower delivery web site is colorful, well organized and easy to use. The interface is smooth and effortless. Many floral choices can be upgraded, and you can quickly and easily see how it will look by clicking on a “good,” “better” or “best” arrangement. The picture changes immediately and you can be the judge as to what you want to send, as well as determine how much you want to spend. You also can see some flowers photographed from the top if you choose to send flowers only and let the recipient put them into a vase.
There are multiple ways to shop: by product, occasion, price, brand, same-day delivery or flower type, to name just a few. Each product’s page contains a brief description of what the arrangement or gift contains and the delivery and substitution policies.
Another nice feature of the site is the “recently viewed” history on the right-hand side of a product page. This makes it easy to jump back to an earlier-viewed product when you are trying to make a decision. Just above that is a handy “recommended for you” listing of three different floral arrangements in a reasonably similar price range. The site also offers a “refine your search” column on the left-hand side of the page if you are seeking something in particular.
FTD boast nearly 100 percent coverage throughout the US and features international delivery to more than 154 countries. Delivery is handled via local florists, FedEx or UPS. Same day deliveries and any arrangement containing balloons will be handled by a local florist affiliate.
FTD’s online flower delivery customer service area is comprehensive. It features strong community elements such as “For The Love Of Flowers” that allow users to email flower stories to FTD. You'll also find a variety of informational articles and how-tos on topics ranging from caring for flower arrangements and live plants to drying and pressing flowers in order to preserve a special gift. You also can track your order on the site in the customer service area.
All in all, FTD has an excellent site. It is easy to see why this company has such a long history of service, given the expansive selections, the wide array of attractive gifts and the beauty of its floral arrangements. Whether you are sending a stunning display of colorful mixed flowers, a gift box of chocolates and fine wine, or a “congratulations on the new baby” basket of flowers with balloons, FTD is a great choice.
FTD has a great product selection and a huge delivery range of 154 countries.
This online flower delivery company does not offer custom arrangements.
FTD is an excellent firm that offers stunning flowers and quality gift products.