TopTenREVIEWS - Silver Award - Awarded for excellence in design, usability and feature set

Florists’ Telegraph Delivery was the first flowers-by-wire service after its launch in 1910. For more than a century, this organization has been a leader in beautiful floral arrangements and reliable delivery throughout the world. Now known as FTD, this operation has a longstanding reputation for excellent flowers, a great selection of gifts and service that you can depend on no matter where you are sending a gift. These and other qualities, make it an easy choice as our TopTenREVIEWS Silver Award winner for online flower delivery service.

Product Selection
Compare
9.8/10
1-800-Flowers.com
FTD
ProFlowers
Organic Bouquet
Teleflora
Flower.com
Flora2000
Flowerbud
Flowerpetal
KaBloom
9.8
9.8
9
8.5
8.3
7
8
6.8
6.5
6.3

FTD’s product selection is extensive enough to meet nearly everyone's tastes and its offerings are lovely. When it comes to flowers, FTD boasts styles, arrangements and vases to suit the most sophisticated tastes as well as simpler, but no less beautiful, arrangements of roses, lilies, tulips, orchids and daisies – just to name a few. If you choose, you also can get flowers delivered in a gift box if you are sure the recipient would like to arrange them in a vase he or she already owns.

Some of FTD's best-selling arrangements are colorful mixed bouquets that are sure to brighten any season, any table, any room and anyone's mood.

You can send flowers online for every occasion, such as weddings. You can check flowers for a bridal party and choose from a colorful assortment of blossoms and styles – everything from the bride’s bouquet and boutonnieres to an impressive archway of flowers for an outdoor wedding. Other options include flowers to decorate the cake or a headpiece for the bride's hair.

If you are planning a funeral or sending condolences for the loss of a friend, family member or even a coworker, FTD offers a sympathy and funeral section. You can choose a casket piece, arrangement, standing spray, wreath or live plant to convey your support at a difficult time.

In addition, you can find many other gift selections for happier occasions. You can select gifts designed by such celebrity personalities as Vera Wang or Jane Seymour as well as signature pieces from Waterford, Wedgwood and Steuben. There also are mouth-watering gifts from such well-known vendors as Mrs. Fields and Eli’s Cheesecake Co.

FTD’s Gift Galleria offers everything from spa baskets to Godiva truffles and Starbucks gift boxes. If you want to splurge on someone who adores champagne, check out the selections of Dom Perignon, Cristal and Veuve Clicquot. There also are more modestly priced wines.

When it comes to gifts for women, you can find something beautiful at nearly any price point in the Jewelry Boutique. In the Birthstone Collection, you can find a pretty birthday gift of a bouquet and an optional piece of jewelry containing the recipient's birthstone.

FTD does not overlook men, either. Besides flowers, there are other great gifts in the section titled "For Him." Among these are assorted nuts, golf-themed gift boxes, Starbucks coffee samplers, Godiva and Ghirardelli chocolates and much more.

All sports fans will undoubtedly enjoy the College Rose Collection that offers bi-colored roses in your school's colors, as well as other college-related gifts.

Perhaps you are looking for a gift to celebrate a new baby, new home, graduation, retirement, a birthday or maybe for no reason at all other than to say thanks or “I’m thinking of you”; FTD has you covered on all accounts.

FTD also offers a product selection that includes charity arrangements. Many of the best flower delivery sites we reviewed donate a portion of the proceeds of some arrangements to certain charities, making it easy to send good wishes or encouragement while also supporting a worthy cause.

FTD’s online flower delivery website is colorful, well organized and easy to use. Many floral choices can be upgraded, and you can quickly see how it will look by clicking on a “good,” “better” or “best” arrangement. The picture changes immediately, making it easy for you to decide what to send and how much to spend.

Customer Service
Compare
9.5/10
1-800-Flowers.com
FTD
ProFlowers
Organic Bouquet
Teleflora
Flower.com
Flora2000
Flowerbud
Flowerpetal
KaBloom
9.8
9.5
9.3
9.3
9.5
9.5
8.8
9
8.5
8.8

You can get questions answered and communicate with the company through email or phone service. FTD provides a handy electronic reminder service so you will not forget those important birthdays or anniversaries that so often show up on a calendar and take you by surprise.

There also are mobile apps for ordering or checking on your order and the FTD Gold Membership that, for a yearly flat fee, permits you to have free shipping and no service fees from a florist for a year. This program also offers discounts and various promotions.

FTD also offers a variety of informational articles and how-to videos on topics ranging from caring for specific flowers to how to make your floral arrangements last longer. FTD has started a blog, but so far, there is no written content. Unfortunately, there is no live chat, which can be a helpful service when you need answers quickly.

Ordering/Delivery
Compare
10/10
1-800-Flowers.com
FTD
ProFlowers
Organic Bouquet
Teleflora
Flower.com
Flora2000
Flowerbud
Flowerpetal
KaBloom
10
10
10
9.4
8.8
10
9.4
8.8
6.3
6.9

You can order either online or by phone. You can track your order using those methods as well as making use of the FTD Mercury Mobile app for your smartphone.

There are multiple ways to shop, including by product, occasion, price, brand, type or availability of same-day flower delivery. Each product’s page contains a brief description of what the arrangement contains and frequently offers a side column titled "Add a Finishing Touch" that lets you include such things as candy, jewelry or a plush toy.

FTD boast nearly 100 percent coverage throughout the US and features international delivery to more than 154 countries. The company will arrange for flowers delivered through various means including local florists, FedEx or UPS. Same-day deliveries and any arrangement containing balloons will be handled by a local florist affiliate.

Eco/Charitable Features
Compare
10/10
1-800-Flowers.com
FTD
ProFlowers
Organic Bouquet
Teleflora
Flower.com
Flora2000
Flowerbud
Flowerpetal
KaBloom
10
10
10
10
5
7.5
7.5

FTD backs certain social justice causes and offers eco-friendly products. The company states on its website that it is "committed to supporting human rights and labor standards" that are worthwhile and has written documentation from its growers and suppliers that they will live up to such standards and also not "misstate" the country where they obtain flowers. FTD;s own code of conduct forbids use of prison or child labor, harassment or discrimination in the workplace, and proper health and safety environments and wages as required by local law.

FTD also has agreements that require its growers and suppliers run their organizations in compliance with eco-friendly certifications with such organizations as Fair Trade, Veriflora, Floverde, USDA Organic, Quality Assurance International and Rainforest Alliance.

FTD Summary:
9.8/10

It is easy to see why FTD has such a long history of service, given the expansive selections, the wide array of attractive gifts and the beauty of its floral arrangements it offers. Whether you are sending a stunning display of colorful mixed flowers, a gift box of chocolates and fine wine, or a basket of flowers with balloons, FTD is a great choice.

 
 
 

FTD

Pros
FTD has a great product selection and a huge delivery range of 154 countries.

Cons
This online flower delivery company does not offer custom arrangements.

The Verdict
: 9.75/10

FTD is an excellent service that offers stunning flowers and quality gift products.