Online Flower Delivery Review

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Why Should I Use Online Flower Delivery Services?

There are few things as refreshing, thoughtful and appealing as fresh flowers and, in this era, online flower delivery gives you the chance to brighten anyone's day with the click of a mouse. Top-notch online florists have gone out of their way to make your experience of selecting, ordering and confirming a delivery of flowers truly convenient, fast and secure.

Whether you are quickly making up for a forgotten birthday or anniversary, celebrating a holiday, or just sending a lovely gift to make someone smile, sending flowers online gives you the freedom to spread joy to loved ones in record time and without having to drive across town. Check our online flower delivery reviews to find the best company for you. For more information, take a look at our articles about online flower delivery services.

Online Flower Delivery Service: What to Look For

There are many factors that contribute to a good online flower delivery service. Product selection, comprehensive and speedy customer support, delivery tracking and even the company's commitment to ecological and fair trade issues are all important components of a superior online flower delivery service.

Our top-ranked services – 1-800-FLOWERS.COM, FTD and ProFlowers – all offer a wide variety of products, services and community-related features that will deliver a first-class experience for all of your floral gift needs.

Flower arrangements range from a bundle of cut flowers, loosely arranged and shipped via a delivery service, to flowers arranged in a vase and brought to your door by a local florist. Here are some useful things to look for in an online flower delivery service:

Product Selection
Since we are talking about flowers online, it stands to reason that a wide variety of flowers to choose from makes a company desirable. Roses are a common offering among practically all of the sites we reviewed, as are lilies. Gerbera daisies, carnations, sunflowers and mixed arrangements round out an excellent selection of blooms from a delivery service. Whether you are looking at same-day flower delivery or a systematic plan to sending monthly or weekly floral gifts, it is always great to have an abundant selection from which to choose.

Many sites provide blooms for specific occasions. Some offer wedding and funeral floral arrangements that run the gamut from bouquets, corsages and boutonnieres to casket pieces and arrangements that you would send to express sympathy.

Just because a company delivers flowers doesn’t mean that is all it offers. Most top-ranked flower delivery firms also have thoughtful extras that will compliment your gift of flowers. The majority offer gift items such as stuffed animals, balloons, themed gift baskets, wines, jewelry, candy and gourmet foods, among other things. In some cases, you might prefer to send a live green plant.

With the best companies, you can choose different styles, arrangements, color combinations and theme for flowers. You also can pick from a variety of designer products created by such personalities as Vera Wang, Jane Seymour and Kathy Ireland, to name a few.

Customer Service
A first-rate online flower delivery service should be devoted to the overall quality of your experience as a buyer and the quality of what ends up at your recipient's front door. Thus, the best companies make it easy to order online or by phone and can answer your questions quickly and courteously.

It also is useful to have access to such things as articles, blogs, newsletters and other informational material so you can learn more about flowers and determine the right selection for whoever is lucky enough to get a floral gift from you.

In addition, it is always nice to have customer loyalty programs that let you accumulate points for discounts as well as other opportunities for sales and special offerings.

Ordering & Delivery
If the online flower delivery service doesn’t deliver to the area you need to send flowers to, it’s not going to matter whether or not the provider has a great product selection or a well-organized website. All of the sites we reviewed deliver within the continental United States and most also deliver within Canada, Hawaii and Alaska. Several of the sites offer international flower delivery for an additional cost.

After you have placed an order and spent the money, naturally, you want to know if the person on the other end actually got the bouquet. You undoubtedly also want to know if the flowers were fresh and pretty, and whether the service went smoothly – no delivering a funeral wreath to the wrong church, for example. The best companies offer comprehensive methods to track of your order so you can stay informed and avoid any delivery glitches.

Eco & Charitable Features
Sentimental floral gifts are a popular item and for many people, these are a natural fit for earth- and labor-sensitive standards.

Many online flower delivery services prominently feature eco-friendly plants and flowers. Some have Veriflora designation, which means the flower delivery service sells only products that are produced under stringent sustainability standards. Some also have the Fair Trade designation, which means the service sells products that meet various standards of environmental, labor and development. The products oftentimes comes from developing countries.

All of these factors are important for an excellent experience with an online flower delivery organization. If a flower delivery service that is online lags in any area or if you encounter problems with the flowers delivered and your recipient ends up disappointed, you probably will not want to do business with it again.

On the other hand, if the service was excellent and your special someone is thrilled with the high-quality and beautiful gift you sent, then it looks like you have found a keeper. Check our reviews to see which flower delivery service would suit you best.

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Rank #1#2#3#4#5#6#7#8#9#10
10-9  Excellent
8-6    Good
5-4    Average
3-2    Poor
1-0    Bad
1-800-Flowers.com FTD ProFlowers Organic Bouquet Teleflora Flower.com Flora2000 Flowerbud Flowerpetal KaBloom
1-800-Flowers.com FTD ProFlowers Organic Bouquet Teleflora Flower.com Flora2000 Flowerbud Flowerpetal KaBloom
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Ratings
9.83
9.75
9.40
9.05
8.65
8.28
8.20
8.07
7.18
6.98
10
9
8
7
6
5
4
3
2
1
9.75
9.75
10.00
10.00
9.75
9.50
10.00
10.00
9.00
9.25
10.00
10.00
8.50
9.25
9.38
10.00
8.25
9.50
8.75
5.00
7.00
9.50
10.00
0.00
8.00
8.75
9.38
0.00
6.75
9.00
8.75
7.50
6.50
8.50
6.25
7.50
6.25
8.75
6.88
0.00
 
Product Selection
Fresh Arrangements (Arranged in Vase)
 
Cut Flowers (Arrange Yourself)
 
Upgrade Arrangements
  
Customized Arrangements
   
 
   
Live Plants
 
Tropical/Exotic Items
Get Well Arrangements
 
 
Sympathy/Funeral
 
 
Wreaths
  
Silk/Dried Arrangements
      
Designer Products
 
     
Balloons
 
 
Candy
 
Other Food/Beverage Items
 
Gift Baskets
 
 
Monthly/Weekly Gifts
  
  
Gift Certificates/Cards
 
  
Non-Floral Gifts
 
 
Hand-Held Bouquets
     DIIY
 
Boutonniere/Corsage
     DIY   
Personalized Gifts
       
Custom Greeting Card  
        
Customer Service
Email
Phone
Live Chat
    
   
Electronic Reminder Service
 
    
FAQs
 
  
 
Substitutions  
 
    
Customer Loyalty Program/Discounts
  
 
Website Search Option
 
 
Mobile Apps
iPhone Only
     
Guarantee 7 Day 7 Day 7 Day N/A 100% Satisfaction 4 Day 7 Day 100% Satisfaction 7 Day 24 hours
Ordering/Delivery
Local Florist Delivery
 
Express Delivery
 
National Delivery
International Delivery
 
Canada Only India Only
Online Ordering
Phone Ordering
Secure Online Ordering
Online Tracking
 
   
Email Tracking
Phone Tracking
Eco/Charitable Features
Charitable Activity
  
 
Fair Trade Designation
    
 
Veriflora Designation
   
  
Eco-friendly products